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Forum \ Public Section \ Pre-Sale Questions \ my account go deleted
my account go deleted
18-Jul-17, 17:39
heyoo12 Offline
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I've been trying past two hours to recover my older account that have subscription on it without any success, even the email that I registered with is not recognized by the forum although I have the receipts and everything on that email.

How can I get help when I can't login in my primary account?
18-Jul-17, 17:56
Division Offline
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We don't delete accounts..
Post here to talk with staff to resolve this issue:
https://hexui.com/forum/forumdisplay.php?fid=63
18-Jul-17, 18:17
heyoo12 Offline
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(18-Jul-17 17:56)Division Wrote:  We don't delete accounts..
Post here to talk with staff to resolve this issue:

I think it's a bug then.
Because the Email that was connected to the account surely without a doubt was deleted. because I managed to open this account with the Email I was using on the other account.


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