We have moved server to Sweden due to Sweden being climate friendly, all small hick-ups have been fixed now.
Subscription not yet received
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27-Apr-19, 09:11
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Anyone know how long it takes before you get your subscription? I've created a thread in Payment Issues but it's almost three days ago now and no response. That's why i'm making this thread in here. |
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27-Apr-19, 12:33
(This post was last modified: 27-Apr-19 12:36 by alexbcon.)
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(27-Apr-19 09:11)MockaA Wrote: Anyone know how long it takes before you get your subscription? I have purchased mine 6 hours ago and nothing's have email both [email protected] and [email protected] but nothing. Will cancel transaction if no reply in the next couple of hours. |
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27-Apr-19, 12:40
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(27-Apr-19 12:33)alexbcon Wrote:(27-Apr-19 09:11)MockaA Wrote: Anyone know how long it takes before you get your subscription? I have used and brought many of times and this has never happened.. its always been instant.. i'm not sure why its happening but i do agree it should probably get seen to asap or else business is going to suffer alot. |
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28-Apr-19, 12:03
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You guys need to make a payment issue thread here: https://hexui.com/forum/forumdisplay.php?fid=63 |
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28-Apr-19, 18:47
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(28-Apr-19 12:03)Division Wrote: You guys need to make a payment issue thread here: How is going man? Did you guys fix the payment error? My sub is still NO SUB. For real wts going on here |
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28-Apr-19, 23:13
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I'm sorry Division, but your support is horrible. I have emailed the support team and did not receive any reply back, how can we PM you if we receive the attached error? I have already sent the request info to the support email. |
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29-Apr-19, 00:47
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(28-Apr-19 23:13)alexbcon Wrote: I'm sorry Division, but your support is horrible. I have emailed the support team and did not receive any reply back, how can we PM you if we receive the attached error? (28-Apr-19 18:47)Edmond Wrote:(28-Apr-19 12:03)Division Wrote: You guys need to make a payment issue thread here: Sorry for the delay, I'm looking into the glitch. Meanwhile so we can upgrade you fast please make a payment issue thread here: https://hexui.com/forum/forumdisplay.php?fid=63 |
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