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Forum \ Public Section \ Pre-Sale Questions \ transaction error
transaction error
11-Oct-19, 18:11
hana5455 Offline
Member
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 		Posts: 1
Joined: May 2018
Reputation: 0
Hi admins,

I have paid for my sub (visible on bank app and balance) but the sub wasn't added to my account.

I could provide more information if I could get in contact with one of the admins.

Best regards,
11-Oct-19, 20:43
jLOL Offline
Lifetime Customer
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 		Posts: 2,253
Joined: May 2015
Reputation: 220
Post payment proof to payment issues section. Only staff can see there. https://hexui.com/forum/forumdisplay.php?fid=63
12-Oct-19, 06:29
Menalix Offline
Admin/Developer
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 		Posts: 5,818
Joined: Jan 2014
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Like JLOL says make a payment issue topic, and post proof. only I can see the post there.


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