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i payed but havent received my sub
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29-May-18, 15:38
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can someone help me out, i payed through paypal and it still says no sub. ive tried twice now and would like my money back since it literally did nothing
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29-May-18, 15:42
(This post was last modified: 29-May-18 15:43 by jLOL.)
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jLOL
Lifetime Customer
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Posts: 2,253
Joined: May 2015
Reputation: 220
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Hey, I suggest you to make an thread on Payment issues and leave your transaction id. There https://hexui.com/forum/forumdisplay.php?fid=63 hope it will get fixed soon  !
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29-May-18, 16:59
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hapsdog
Retired Staff
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Posts: 903
Joined: Jun 2016
Reputation: 25
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I have forwarded this to Division.
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29-May-18, 21:38
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(29-May-18 16:59)hapsdog Wrote: I have forwarded this to Division.
I have the same problem
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30-May-18, 04:12
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(29-May-18 15:42)jLOL Wrote: Hey, I suggest you to make an thread on Payment issues and leave your transaction id. hope it will get fixed soon !
i did put in payment issues first i just posted in this as well for an admin to see it
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01-Jun-18, 19:32
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Division
Retired Staff
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Posts: 9,175
Joined: Apr 2014
Reputation: 248
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Yeah some migrations went bad so we've been working hard for quite some days to restore it.
It looks like everyone is slowly but surely getting upgraded.
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02-Jun-18, 00:22
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Division
Retired Staff
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Posts: 9,175
Joined: Apr 2014
Reputation: 248
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Everything has now been fixed and our payment page has been re-enabled.
Everyone affected by this bug has been compensated by 2 days of free sub time.
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