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Forum \ Public Section \ Pre-Sale Questions \ Subscription & Hardware problem
Subscription & Hardware problem
11-Jun-18, 19:37
Charcole01 Offline
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Hello,

I tried to login today and it said I need to reset hardware id. I don't see anywhere in my profile/control panel how to do so. Also when I checked my messages my subscription ended over 2 months early after purchasing the 3 month version.

Thanks
11-Jun-18, 19:56
hapsdog Offline
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Please make a post in payment issues with all the info, only you and the mods can see the thread. Smile

https://hexui.com/forum/forumdisplay.php?fid=63
11-Jun-18, 20:28
Menalix Offline
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Like hapsdog says, we need a payment issue topic from you, where you can give your paypal e-mail or transaction id, without, so people won't see it, then I can check up on it from there.
12-Jun-18, 06:55
Charcole01 Offline
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thank you, the forum looked blank, ill try to do that though
14-Jun-18, 08:50
Division Offline
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That's because you can only see your own threads there


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