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Subscription not yet received
27-Apr-19, 08:11
MockaA Offline
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Anyone know how long it takes before you get your subscription?
I've created a thread in Payment Issues but it's almost three days ago now and no response.
That's why i'm making this thread in here.
27-Apr-19, 11:33 (This post was last modified: 27-Apr-19 11:36 by alexbcon.)
alexbcon Offline
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(27-Apr-19 08:11)MockaA Wrote:  Anyone know how long it takes before you get your subscription?
I've created a thread in Payment Issues but it's almost three days ago now and no response.
That's why i'm making this thread in here.
I have purchased mine 6 hours ago and nothing's have email both contact@hexui.com and support@hexui.com but nothing. Will cancel transaction if no reply in the next couple of hours.
27-Apr-19, 11:40
MockaA Offline
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(27-Apr-19 11:33)alexbcon Wrote:  
(27-Apr-19 08:11)MockaA Wrote:  Anyone know how long it takes before you get your subscription?
I've created a thread in Payment Issues but it's almost three days ago now and no response.
That's why i'm making this thread in here.
I have purchased mine 6 hours ago and nothing's have email both contact@hexui.com and support@hexui.com but nothing. Will cancel transaction if no reply in the next couple of hours.

I have used and brought many of times and this has never happened.. its always been instant.. i'm not sure why its happening but i do agree it should probably get seen to asap or else business is going to suffer alot.
28-Apr-19, 11:03
Division Offline
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You guys need to make a payment issue thread here:
https://hexui.com/forum/forumdisplay.php?fid=63
28-Apr-19, 17:47
Edmond Offline
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(28-Apr-19 11:03)Division Wrote:  You guys need to make a payment issue thread here:

How is going man?
Did you guys fix the payment error?
My sub is still NO SUB.
For real
wts going on here
28-Apr-19, 22:13
alexbcon Offline
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I'm sorry Division, but your support is horrible. I have emailed the support team and did not receive any reply back, how can we PM you if we receive the attached error?

I have already sent the request info to the support email.

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28-Apr-19, 23:47
Division Offline
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(28-Apr-19 22:13)alexbcon Wrote:  I'm sorry Division, but your support is horrible. I have emailed the support team and did not receive any reply back, how can we PM you if we receive the attached error?

I have already sent the request info to the support email.

(28-Apr-19 17:47)Edmond Wrote:  
(28-Apr-19 11:03)Division Wrote:  You guys need to make a payment issue thread here:

How is going man?
Did you guys fix the payment error?
My sub is still NO SUB.
For real
wts going on here

Sorry for the delay, I'm looking into the glitch.
Meanwhile so we can upgrade you fast please make a payment issue thread here:
https://hexui.com/forum/forumdisplay.php?fid=63


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