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Forum \ Public Section \ Pre-Sale Questions \ Bought new subscription but not received
Bought new subscription but not received
20-Aug-15, 15:06
kakelberg Offline
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As topic my subscription was end today 20th, and yesterday i buy new 1 month, complete payment etc, got even pm from menalix confirming this, but i dont have received the new subscription. i made pm already to menalix with SS of payment, but dont received any reply. looking for the subscription still chinese
20-Aug-15, 16:30
FiddeM Offline
Former Staff
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You need to wait a bit, when system doesnt instant activate you he needs to manual do it, make sure you had transaction ID in SS
20-Aug-15, 16:42
kakelberg Offline
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hmm i think i failed somehow putting the screenshot in my first pm, now i sent new and the SS can be seen now.
20-Aug-15, 17:05
Menalix Offline
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You can't buy a sub when having one running, thats why, i have fixed it now.


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